At Fudgepulse Private Limited, your satisfaction is our priority, and we understand that sometimes purchases may not meet your expectations. Therefore, we have designed a flexible return policy to ensure your peace of mind. Here's what you need to know:
Return Process
You have a 48-hour window from receiving your item to request a return. To qualify, the item must be undamaged and show no signs of wear and tear. Please retain all tags, packaging, and invoices to facilitate a smooth return process.
Easy Return Process
Starting a return is simple. You can either email us at [email protected] within the 48-hour period or initiate the return directly from your account. Once we receive your return request, we'll provide clear instructions for the next steps. Our aim is to make the return process as seamless as possible for you.
Refunds
While we strive for your complete satisfaction, we understand that sometimes a product may not meet your expectations. In such cases, our refund policy ensures transparency and fairness:
Processing Refunds
Upon receiving and evaluating the returned item, we'll promptly process your refund within 5 to 7 days. The refunded amount will be credited back to your original payment method.
Quality Assurance
Please note that we can only issue a refund if the product meets our strict quality standards. Any damage or signs of wear and tear may prevent us from issuing a refund. Before proceeding with the refund, our team will carefully inspect the returned item to ensure it meets our quality criteria. Rest assured, we are dedicated to simplifying and expediting the refund process, ensuring quick disbursal of funds with minimal inconvenience.
